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Privacy Policy

MovieXpress is committed to protecting the privacy and security of personal information obtained from individuals. This deals with the collection, use and disclosure of personal information as well as access to personal information and security issues.

Definitions

The expression 'personal information' is used in this policy to refer to information or an opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.

Collection of personal information

 The type of personal information we collect about you depends on the transactions you undertake with us. For example we will collect personal information from you if you:

  • Purchase any products from MovieXpress or
  • Subscribe to our newsletter

Generally speaking, the purpose of collection and the minimum information you need to provide, will be conveyed to you at the time of collection.

If you choose not to provide the personal information requested, MovieXpress may not be able to provide you with the products/services you require.

Use and disclosure of personal information

Your personal information may be used in order to:

  • provide the products and services you have requested
  • administer and manage service offerings, including charging, billing and collecting debts
  • provide you with access to and information about a range of current and future service offerings

When we disclose your personal information

For the purposes set out above, MovieXpress may disclose your personal information to third party organisations. These organisations may include:

  • external service providers to whom MovieXpress has contracted out services, such as hardware and software providers
  • our partners including gateway payment providers like eWAY
  • government and regulatory authorities and other organisations, as required or authorised by law
  • professional advisers engaged by MovieXpress 

Data quality

MovieXpress takes all reasonable precautions to ensure that your personal information is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide.

We recommend that you:

  • Advise us if there are any errors in your personal information
  • Keep us informed or keep your information updated online

Data security

MovieXpress will take reasonable steps to ensure that your personal information is protected from misuse, loss and from unauthorised access, modification or disclosure.

MovieXpress staff are trained to treat customer information with the utmost confidentiality.

All personal information may be stored both electronically (on our computer system) and in hard-copy form. Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information. 

Disposal of Personal Information

Once your transaction is finalised, both the electronic and hard-copy information is securely archived. After a period of 7 years both the electronic and hard-copy information are destroyed.

You can access your personal information

Individuals are able to access and modify their personal information via our website.

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